There has got to be a way of justing switching it back to ntfs as all the files are there in directories but it is just this RAW problem. I want to recover everything exceot the deleted files! One solution I read was to use a program called "recuva" but that only shows deleted files on the drive that are in the recycle bin. Find important support related documentation, Seagate compliance documents, popular downloads, browse our top support articles Products Find product-specific documentation. Resource Center Blog Open Source Partners Login My Account Search. I am on a different PC at the moment so cant run computer management as I dont have admin rights but I am sure it comes up with a letter when the drive is plugged in. SeaTools - Quick diagnostic tool that checks the health of your drive. Locate the External Hard drive and right click on the driver and click on Properties. Press Windows and X key together and select Device Manager. Maybe I will have to if nothing else works. Method 1: Make sure your power options don't have 'turn hard drive off' set to anything but 'never' and that the system properties for the drive don't allow it to be powered down. The seagate recovery program shows all the files are there waiting to be recovered if I want to pay $122, which I don',t at this stage. I tested the drive using the seagate tools and everything is fine withe drive. Well, there are quite a lot of threads on RAW data recovery in the forum.Īfter that, it may be a good idea to test the drive in order to see if it is in a healthy state: Surely there must be a software tool that can switch it back to ntfs, after all the seagate program sees the files so why wont windows? The case looks like it would break if I tried to remove it. It has a special cable so you cant use another one, but I dont think the cable is the issue. I have read other threadsbut none that I have seen seem to adequately solve the problem. In windows disk management it shows the drive as being RAW. Enter the CAPTCHA and press 'Submit Query' to look for new firmware updates. The recovery program is $122 and another drive to copy it to will probably be about $70 so I am looking for a cheaper option. Read the license terms and select 'I Agree to Seagates End User License Agreement Terms and Conditions.' 5. So i ran the seagate data recovery program on the same windows PC and it showed all the files are there. If you select error checking under tools it says the disk check could not be performed because windows cant access the disk. ![]() If you right click on the drive letter and select properties it shows as 0 bytes. I then plugged it back into my PC and it was not recognised. I plugged it into my LGTV but it did not work. It is only used for backup so seldom taken out of the box. In the top window locate the drive and select it.I have a seagate backup plus slim 2Tb external 2.5" drive.In the left-hand column under Hardware, locate the interface you are using (SATA, USB, etc.).A separate Window will open with the Mac information.Double click on either System Information or System Profiler.Open the Applications folder (Command+Shift+A).For others, please see Document ID: 213111. Seagate USB devices have the serial number printed on the external case. Non-Seagate USB Devices with Seagate Drives Inside:.Expand the Disk Drive branch to see the model numbers:ĭownload SeaTools for Windows which displays all the required information.Use Microsoft Windows Device Manager to see the model numbers of your disk drive. In the example above the Drive Name is the same as the Model: ST32000540AS, the serial number is 9WM03PYK and the firmware revision is CC83. The Serial connection is actually using the jumper pins on the bare drive and is a connection to a serial port on a PC. The only way to continue with DIY recovery is to remove the drive from the enclosure. ![]() When running Drive Detect you will see a screen like this. The serial you need is on the hard drive itaself that is inside the USB enclosure. Seagate DriveDetect.exe method (recommended):.These instructions require the drive to be detected by the computer to work. To identify your drive, retrieve the model number, serial number and firmware revision without removing your drive.
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